Screenshots were taken on a device running Android 8+

When you are having issues with sending and/or receiving texts, this is a troubleshooting step you can check as a possible point of fault.

On the Android device, open the Messages app.

Press the three dots in the top right corner.

Press Settings.

Press More settings.

Press Text messages.

Press Message Centre

In here, check that the number shown is any of the following depending on what provider you're with.

Australia

• Telstra | +61 418 706 700
• Vodafone | +61 415 011 501
• Optus | +61 411 990 001

New Zealand 

• 2Degrees | +64 22 022 7672
• Vodafone | +64 21 600 600
• Spark | +64 27 743 9010