Types of priority messages

There are 3 types of messages that can be sent within Microsoft Teams all with differing levels of priority.

Standard (Default message)

This will be sent as a normal message, the recipient will only receive a notification based off their notification settings. 

Important 

This will give your message a visual difference to show the recipient that this message is important and needs to be read.

Urgent

This will give messages a visual difference to show the message is urgent and will send a notification to the recipient ever 2 minutes for 20 minutes, until read. 

Note: This needs to be turned on by an administrator so may not be available for everyone.

How to send a priority message

1. Open a private or group chat
2. Select Set Delivery Options Icon
   
3. Select priority type (Standard, Important, Urgent)
   

   

4. Enter message and select send arrow or press enter key