- Select your profile icon
- Select sign out.
Teams will now re-direct to its opening screen shown below.
- Enter your work email address then select Sign in
- Enter your email password then select Sign In
- If you do not have Multi-Factor authentication setup, go to next step. If you have Multi-Factor authentication setup, you will be prompted to Approve the sign in request.
- Depending on how you have set this up, you will be prompted to approve via;
- Microsoft Authenticator App - On the device where you have the app installed a prompt will appear. Select Approve
- Text Message - Enter the code that was sent to your registered mobile
- Phone call - Answer the call on your phone, press the # key to approve the sign in, then end the call.
Having issues with Multi-Factor Authentication? - see our help section here
- Microsoft Authenticator App - On the device where you have the app installed a prompt will appear. Select Approve
- Depending on how you have set this up, you will be prompted to approve via;
- Choose the correct action depending on if your device is
- A company issued device - Select Yes
- A personal device (BYOD)
- Untick 'Allow my organization to manage my device', then select This app only
- Untick 'Allow my organization to manage my device', then select This app only
- Select Let's go
- Select X to close the prompt
- Select Got it
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