Accessing Mobile Mentor support

• Reset Support Knowledge Base Password

Device Setup and Configuration

• What is a device IMEI?
• Setup a Zendesk account
• Reset options - what do they mean?
• Where do I find the SIM card slot on my smartphone?
• SIM card sizes and how to use them
• Device Return Instructions - Android

See all 7 articles

Multi-Factor Authentication (MFA)

• Setting up MFA? Start Here
• Set up MFA - Microsoft instructional video
• Updating/Changing existing MFA number
• Microsoft Authenticator app - Setup as the Authentication Method - iOS (iPhone / iPad)
• SMS (Text) - Setup as the Authentication Method
• Phone - Setup as the Authentication Method